Account Manager

A leading provider fintech for Higher Education is seeking a strategic and commercially driven Account Manager to manage and grow relationships with key university partners.This role offers the opportunity to work across diverse teams including marketing, finance, data, and customer support to deliver outstanding service and innovative solutions. You''ll be instrumental in driving value for both clients and the business, identifying growth opportunities, and ensuring partner satisfaction.Key Responsibilities Account GrowthAchieve and exceed growth targets and KPIs.Identify upsell, cross-sell, and innovation opportunities within existing accounts.Produce accurate forecasts for account performance and revenue projections.Leverage strong partner relationships to support wider business development initiatives.Client Success and RetentionAct as the primary point of contact for strategic accounts.Develop and maintain comprehensive account growth plans.Monitor satisfaction levels and address issues proactively to ensure strong retention.Stay current on sector trends and client needs to deliver relevant insights.Collaborate with partners to develop case studies and demonstrate impact.Cross-Functional CollaborationPartner with internal teams to ensure seamless onboarding, implementation, and ongoing support.Serve as the customer advocate, sharing feedback to inform product and marketing strategies.Contribute to internal knowledge sharing on client success, sales, and account ..... full job details .....
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