Job Description
Role: Desktop Support Engineer/2nd Line SupportRate: £170 per day - Limited CompanyLocation: Central London- Fully onsiteDuration: 1 month initiallyStart date: ASAPStandard hours: Mon-Fri, 9am-5pmRoleWe are assisting a client who seek a Desktop Support Engineer/2nd Line Support Analyst for their London site. This role will best suit a good communicator, who is technically competent, possesses a strong work ethic and enjoys providing excellent customer service.andnbsp;Key Responsibilities Provide onsite 1st andamp; 2nd line desktop support to end users Troubleshoot and resolve hardware and software issues Support Microsoft Office Suite and standard business applications Assist users transitioning to Windows 11 Deliver excellent customer service and timely issue resolution Escalate complex issues where necessary Required Skills andamp; Experience Proven experience in desktop support/2nd line IT support roles Strong knowledge of Microsoft Office Suite Experience supporting mobile devices and printers Solid troubleshooting and problem-solving skills Strong communication and interpersonal abilities ..... full job details .....