Sales, Customer Service and Business DevelopmentAnnual Salary: 32,000 - 38,000Location: CambridgeJob Type: Full-time, in office, permanentReed are delighted to be working with a forward thinking company who are seeking a dynamic individual to fill the role of Sales, Customer Service and Business Development. This position is crucial for managing customer enquiries from initial contact through to sale and after-sales support, while also identifying and developing new business opportunities. The role combines excellent customer service with proactive sales and relationship management. The successful candidate will be confident in communicating with customers, understanding their requirements and developing new channels, partnerships and commercial relationships.Day-to-day of the role:Respond promptly and professionally to incoming customer enquiries via email, telephone, website and social media.Manage sales enquiries from initial contact through to quotation, order and completion.Understand customer requirements and recommend appropriate products, services and solutions.Follow up on sales leads consistently and proactively.Maintain accurate records of leads, customer interactions, quotations and sales opportunities.Identify opportunities to increase sales through additional products, upgrades, accessories and services.Monitor outstanding quotations and follow up with potential customers.Manage customer queries, concerns and complaints professionally and promptly.Liaise with ..... full job details .....