Job Description

JOB TITLE:

Firewall Infrastructure Shift LeadSALARY:

£70,929 - £78,810 plus shift allowanceLOCATIONS:

Leeds, Halifax, ManchesterHOURS:

Full timeWORKING PATTERN:

Our work style is hybrid, which involves spending your weekday day shifts at one of our office sites.

Overview

End Date

Friday 03 October 2025We support flexible working

– click here for more information on flexible working options

What You’ll Be DoingThe Shift Lead is a pivotal role within our firewall infrastructure team, part of Network Services under Group CIO. Key responsibilities include designing and implementing changes, resolving service issues, and supporting colleagues to deliver exceptional outcomes for our customers. The role also drives service improvements and introduces innovative, automated ways of working to boost organisational efficiency and effectiveness. This involves applying advanced software and automation knowledge to independently see opportunities for service transformation. We’re offering the chance to join a dedicated team that provides essential Checkpoint firewall protection across the organisation’s networks. As Shift Lead, you’ll be central to firewall support and project delivery, contributing to advanced third-party system designs and refining methodologies that enhance business processes across our technology architecture and infrastructure.

Daily Activities

Acting as the key contact point for the bank’s critical Checkpoint Firewall infrastructure

Planning the implementation of sophisticated changes to upgrade the estate

Delivering changes of all sizes and complexities for customers

Monitoring the network and working with colleagues across the team and the wider IT community to identify and close down service-related issues

Providing leadership and guidance to shift members within your team

Delivery of infrastructure and service improvement plans, including gateway upgrades and new builds

Translating infrastructure blueprints into technical specifications and developing prototypes for simple infrastructure components

What You’ll Need

CCSE or equivalent experience with Checkpoint Firewalls

Understanding of network automation methods to investigate areas for improvement

Experience with network monitoring software and response procedures such as Dynatrace and SolarWinds

Good communications skills and the ability to approach technical problems in complex environments

Experience identifying infrastructure gaps and recommending initiatives to address them

Demonstrates a growth learning mentality and is open to new experiences to grow individual and team skills

Knowledge of Terraform, Ansible and general automation capabilities would be beneficial

About Working For UsWe’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

Benefits

A generous pension contribution of up to 15%

An annual performance-related bonus

Share schemes including free shares

Benefits you can adapt to your lifestyle, such as discounted shopping

30 days’ holiday, with bank holidays on top

A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

About Lloyds Banking Group

At Lloyds Banking Group, we’re driven by a clear purpose: to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, while the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.

Data and Recruitment

We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited to an interview or accepted a verbal offer to join us, which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

Diversity and Inclusion

We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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