The Role The Law Society of England and Wales is looking to recruit an experienced Member Engagement Manager to join our Membership Engagement and Services Team. Working in collaboration with internal and external stakeholders, the role will be responsible for developing and co-ordinating the delivery of tailored membership services and engagement programmes that deliver increased awareness, take-up and satisfaction with the member offer. The successful candidate will also be responsible for identifying and developing ways to improve members'' experiences and needs via our products and services. What we''re looking for You have experience researching and analysing market or member needs and using these insights to improve services, products or experiences. You can produce high quality content and engagement activities such as seminars, webinars, videos, e newsletters and written communications, and have led their design and delivery for large and diverse audiences. You communicate clearly and effectively, both in writing and in person. You bring strong project management and prioritisation skills and can balance multiple workstreams while maintaining both strategic focus and attention to detail. You also have excellent interpersonal and stakeholder engagement skills, with the ability to build relationships, influence others and bring stakeholders together around shared goals. What''s in it for you This is an excellent opportunity to work with contemporary thinkers in a ..... full job details .....