Are you an estate agent or letting agent of the future - let us help you achieve that goal in the next 2 years? Position: Call Handler Location: Colchester Introduction: We''re looking for dynamic individuals to join our concierge team in Colchester.Role Overview: As a member of our concierge team, your responsibilities will include: Handling a high volume of inbound and outbound contacts via calls, webchat, and email. Registering client details and forwarding them to relevant in-branch teams to arrange viewings. Booking property valuations. Completing various administrative tasks for our network of branches including data input. Collaborating with your team to achieve success and maintain consistently high service standards. Candidate Requirements: To excel in this role, you should answer "yes" to the following statements: I am a highly self-motivated, ambitious, target-driven individual who can work independently and adapt to changing situations. I possess excellent telephone etiquette. I am resilient and can work effectively under pressure and within deadlines. I thrive in competitive environments. I have exceptional organisational and time management skills. I am proficient in computer usage, with excellent keyboard skills. I have a proven track record of delivering outstanding customer service. Video Testimonials: Hear from some of our current staff members by clicking on the following link:Rewards: Competitive basic salary ranging from £23,000 to £24,000 per ..... full job details .....