Customer Service Advisor - Billing

Long Description Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Billing role with Plusnet. Why not use your skills to make a difference and join our Billing Team in Sheffield you''ll be talking over the phone to customers with all sorts of billing related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you''ll be there for the customer supporting them all the way. You don''t need specific experience to join us. Provided you''re naturally helpful, calm, and can build relationships - we can train you on the rest. We understand that life never stands still, and like most roles within Plusnet, this opportunity is designed with flexibility in mind. We''re here to support you in being successful, meaning we''ll do everything we can to make sure you don''t miss that appointment or can look after your family in an emergency. Just a few ways we''re doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working. What''s in it for you?A great starting salary of £23,504 rising to £24,064 after 8 months of being here, plus incentives and bonuses.Online GP - Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.Market leading paid carer''s leave, up to 2 weeks off ..... full job details .....
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