Overview

Assistant General Manager – Starbucks @ Bristol Temple Meads StationIf you''re passionate about food and travel, you''ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you''re flying, taking a train, or just passing by, we have the best food and drink options for you.We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like MandS, Starbucks, Burger King, The Breakfast Club and BrewDog.As Assistant General Manager, you\''ll be rewarded with a competitive salary of £28,000 p.a. and enjoy:Colleague discount - up to 50%75% colleague discount when on shiftFriends and Family discount 20% (TandC apply does not apply to all brands)Flexible workingManagement bonus schemeAccess to digital GPs, 24/7 helpline for you and familyWellbeing support through Retail Trust and family-friendly leaveVariety of networks to support you, Neurodiversity, LGBTQ+ and many moreLife assuranceApprenticeships and ongoing development opportunitiesShare incentive plan (SIP)We''re looking for an inspirational Assistant General Manager to join our team at Starbucks. You''ll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.Responsibilities

Be passionate and dedicated and a strong support to the General Manager.Have the highest standards of brand quality and safety for our customers and team.Be an inspiration to the team to deliver outstanding customer service and loyalty.Mentor and train the team to grow and excel.Have proven experience and confidence in leading a team.Set an example of excellent service skills.Communicate effectively and clearly.Be adaptable and resilient in any situation.SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.Qualifications

Demonstrated leadership experience and ability to support a General Manager.Commitment to high standards of brand quality and safety.Strong customer service focus and ability to coach a team.Effective communication and adaptability in a fast-paced environment.Benefits

Colleague discount - up to 50%75% colleague discount when on shiftFriends and Family discount 20% (TandC apply does not apply to all brands)Flexible workingManagement bonus schemeAccess to digital GPs, 24/7 helpline for you and familyWellbeing support through Retail Trust and family-friendly leaveVariety of networks to support you, Neurodiversity, LGBTQ+ and many moreLife assuranceApprenticeships and ongoing development opportunitiesShare incentive plan (SIP)

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