Overview

At the Courtyard by Marriott London Heathrow, we are proud to offer a truly exceptional experience to our guests. Managed by Legacy Hotels and Resorts, our hotel features 244 well-appointed bedrooms, 10 conference and banqueting rooms, and three bustling restaurants. This role is for a Guest Service Associate who will manage day-to-day guest interactions and ensure a seamless experience from check-in to check-out.Responsibilities

Manage all day-to-day activities related to the guest experience from check-in to check-out and beyond.Provide information at the front desk, handle guest requests, and communicate using Marriott''s Guest Experience Platform.Coordinate with other departments to ensure seamless delivery of guest requests and a high-quality guest experience.Qualifications

Ability to work under pressure in a fast-paced environment.Experience in a similar role is desirable but not essential.Benefits

Pay: £12.21 per hourCanteenCompany eventsDiscounted or free foodFree or subsidised travelFree parkingOn-site parkingAt Marriott International, we value diversity and believe in providing equal opportunities to all our employees. We are committed to fostering an inclusive, people-first culture and to non-discrimination on any protected basis such as disability, veteran status, or any other basis under applicable law. If you require any assistance in completing your application, please contact our HR department. Equal-opportunity employer.

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