Adecco are pleased to be recruiting for a Police Enquiry Officer based at Okehampton, working for Devon and Cornwall Police.Key Points:You would be working part time - 20 hours per weekShift PatternWk 1: M, W, T, F, S working 10am - 3pmWk 2: T, W, T, F working 10am - 3pmWk 3: M, T, W, S working 10am - 3pm 13.53 per hour (shift allowance available for weekend working)Okehampton Police Station6 month temporary contractThe principal responsibility of the role is to provide a professional, effective front line service to all who attend our police enquiry offices and appropriate contacts via 101 and other non-urgent means. Resolving enquiries at the first point of contact wherever possible and promoting reassurance, confidence, and trust in our service at all times. In particular, to:Be the first point of contact for reported crimes and incidents of a policing nature coming to the front offices.Provide an initial response to a wide range of enquiries from the public and other agencies, which may include offering advice, information and guidance on legislation, civil remedies, disputes and police complaints.At all times ensuring compliance with Force policy and procedures. Where appropriate and necessary, ''signpost'' the customer to partner agencies.Receive and record information appropriately and accurately in line with force working practices and policies, including entry on to the correct force system(s).If further action is required, ensuring the correct processes are ..... full job details .....