Overview

Technical SupportOur Basingstoke Based client are looking for a Technical Support person to join their team for a 6 month period. The Technical support person will be responsible for providing 1st line technical support to customers.Compensation and Hours

Pay : £12.50 per hour - £15.28 per hour (Dependent on experience)Hours : Monday to Friday, 37.5 hours a week.Benefits

Weekly payFree on site parkingMonday to FridayWorking for a well established business in an exciting industryDuties

Deliver exceptional customer service at all times and seek managerial support when necessary.Prioritise support requirementsAnswer technical help-line calls to provide customers with advice on productsIdentify customer needs, solving fault queriesProduct selection guidanceInstallation and programming adviceRespond efficiently to email enquiries and call-back requestsRecord information about calls to improve service managementRequirements

Previous experience providing technical telephone supportPrevious experience in mechanical/engineering environment advantageousGreat communication skillsProven experience working within a technical positionIf you are interested, please call our branch on

01256 810400

or apply online today!Should you require any support or assistance on your application, please contact your local Gi Group office directly.Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Gold status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

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