We are seeking a meticulous and organised Sales Order Process Administrator to join our team. The ideal candidate will be responsible for managing the end-to-end sales order process, ensuring accuracy, efficiency, and timely fulfillment of customer orders. This role plays a key part in maintaining smooth operations between sales, supply chain, and finance departments. Key Responsibilities: Order Management: Accurately process and enter customer orders into the system, ensuring all details (pricing, product codes, quantities, etc.) are correct. Verify stock availability and coordinate with the warehouse and procurement teams for product sourcing. Customer Communication: Liaise with customers to confirm orders, delivery dates, and provide updates on order status. Handle customer inquiries and resolve issues related to sales orders, including returns and discrepancies. Sales Coordination: Work closely with the sales team to ensure proper communication of order details, pricing, promotions, and customer preferences. Generate and maintain order reports for sales and management teams. Documentation and Data Management: Maintain accurate sales records, order confirmations, delivery notes, and invoices. Ensure proper documentation of any changes, cancellations, or special requests on orders. Cross-Functional Collaboration: Collaborate with the finance team to resolve billing or payment issues. Assist in tracking sales orders to ensure on-time delivery. System and Process ..... full job details .....