Support Worker - Part Time

Location: Clouds House

Salary: £20,282.60 per annum

About The Role

Looking for a rewarding role where you can make a genuine difference every day?

We’re recruiting a part-time Support Worker (29 hours) to join our dedicated team at Clouds House, Wiltshire. Working within our fully integrated One Team model, you’ll play a vital role in creating a safe, structured and recovery-focused residential environment that supports clients on their journey to lasting change.

This is a hands-on, people-focused role where no two days are the same. You’ll work closely with the Support Worker Team Leader and wider multidisciplinary team, helping to deliver a therapeutic programme built around 12-Step recovery principles and trauma-informed care.

What You’ll Be Doing:

Supporting clients with daily routines, communal living and programme engagement

Promoting a safe, respectful and structured residential environment

Monitoring wellbeing and escalating safeguarding or welfare concerns promptly

Supporting medication administration processes (training provided where needed)

Keeping accurate records and documentation

Taking part in handovers, meetings and continuous improvement activity

Responding professionally to incidents, complaints and client needs

What We’re Looking For:

Experience in health, social care, residential or recovery settings

Strong communication and relationship-building skills

Calm, professional and emotionally resilient approach

Understanding of safeguarding and professional boundaries

Organised with good attention to detail

Passion for helping others and working as part of a team

Desirable:

Experience in addiction services

Knowledge of 12-Step recovery models

Mental health awareness training

Full UK driving licence

At Clouds House, you’ll be part of a supportive team committed to transforming lives. If you’re compassionate, dependable and ready to help others build a brighter future, we’d love to hear from you.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - 

Flexible working

Training and development opportunities

Simply Health Cashback Scheme (optional)

Season Ticket Loan Scheme 

Cycle to work scheme

Crisis Loan Scheme

Electric Car Scheme

3 x Wellbeing Days (pro rata'd for part time employees)

Access to Blue Light Card

25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays 

Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter 

Death in Service Payment (2x annual salary) 

Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Employee Screening and Eligibility to Work

Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

To Apply

If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.