Job Role: Repairs Officer, Level 3Location: London, N1Pay rate is 19.54 per hour PAYEDuration: 3+months Role Details - Mon-Fri 9am-5pm, 1-hour unpaid break, Hours: 35hrs per weekPaid on a weekly basisResponsibilitiesUse first line diagnostic abilities and thorough understanding of repairs processes to provide effective support functions in responsive repairs for the operational businesses.Recognise work that falls outside of responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff.Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard.Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems.Own and administer all marketplace activity associated with quote review, acceptance and oversight.Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI''s are met, managing competency in line with Building Safety legislation.Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment.Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for ..... full job details .....