Housing Manager Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in Oxfordshire. You''ll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You''ll provide first-class customer service, delivering our customer promise every day! What you''ll do: You''ll be out and about on our estates, meeting customers and building real connections with our communities You''ll look after your patch across Oxfordshire with support from our Community Housing Assistants, making sure neighbourhoods feel safe and welcoming You''ll own customers concerns from first contact through to resolution Managing anti-social behaviour is a core aspect of this role, spotting issues early and sorting them quickly Handling queries and complaints with care, always aiming to create inclusive, well-kept places to live Conducting estate inspections, meeting with contractors on site, and completing routine safety and compliance checks Why join us This is more than a job, it''s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK''s top 10 Great Places to Work! You have: A background in housing management experience with a comprehensive understanding of housing management, housing law and universal credit You have or are willing ..... full job details .....