Your new companyA well-established and growing international organisation is seeking an experienced Credit Controller/Accounts Receivable to join its finance team. Operating across Poland and the EMEA region, the business is committed to delivering excellent customer service while maintaining strong financial controls and effective cash-flow management.Your new roleReporting into the Credit Manager, you will play a key role in managing the collection of outstanding debt, resolving customer disputes, and maintaining accurate customer accounts. You will be responsible for a portfolio of customers based in Poland/ EMEA-based customers, ensuring payments are collected on time and outstanding balances are proactively managed.Key ResponsibilitiesTake ownership of the sales ledger for a dedicated portfolio of customers across Poland and the wider EMEA region, ensuring timely receipt of outstanding monies.Engage with customers by phone and email to drive cash collection and secure payment commitments.Prioritise accounts effectively, following agreed collection strategies and maintaining regular contact with key and at-risk customers.Arrange and agree suitable repayment schedules within authorised guidelines where required.Perform detailed account reconciliations, identifying and resolving discrepancies across customer ledgers.Investigate outstanding account issues, including invoice disputes, underpayments, unallocated receipts, credit balances, and deductions.Liaise closely with ..... full job details .....