Are you highly organised, great with detail and someone who genuinely enjoys delivering excellent customer service? We are recruiting an Order Administration Coordinator to join the Internal Sales team of a well-established global engineering and technology business based in Milton Keynes. This is a busy and varied role where you ll take responsibility for coordinating the order entry process, ensuring customer orders are processed accurately and on time, while keeping customers and internal teams updated along the way. The Role Working closely with Sales, Supply Chain and Operations, you ll be responsible for: Managing and monitoring the Order Entry mailbox, ensuring orders and enquiries are dealt with promptly Coordinating and allocating workload to an overseas Order Entry team Ensuring customer orders are processed accurately and within agreed timescales Proactively identifying potential supply or fulfilment issues and communicating these to customers and relevant departments Liaising with customers and internal teams to resolve delivery date queries Providing administrative support to the Inside Sales team Setting up new user accounts and arranging express orders directly with suppliers Maintaining accurate records and ensuring internal processes and procedures are followed Attending and contributing to team and cross-functional meetings Supporting continuous improvement initiatives to improve order processing efficiency and customer satisfaction What we re looking for ..... full job details .....