Team Manager
Role OverviewThis role is responsible for overseeing client due diligence, managing a small team, and ensuring high standards across KYC processes. You''ll support internal teams, handle workflow planning, contribute to quality assurance, and help deliver consistent compliance across the review function.Review and confirm all required client due diligence before new projects are approved, escalating complex cases to senior compliance stakeholders when necessary.Act as a subject matter expert, sharing knowledge and supporting colleagues.Respond to internal queries on guidance and how to apply it in specific scenarios.Conduct quality assurance checks on work completed by junior team members.Work closely with compliance teams to stay informed on regulatory changes and best practices.Team Leadership and ManagementLine manage up to 8 direct reports, including performance reviews, one-to-ones, productivity monitoring, and addressing performance issues.Support skill development, coaching, and training within the team.Promote best practice and help colleagues build capability and confidence in compliance processes.Workflow and Operational DeliveryPlan, manage, and maintain workflow across the review function, ensuring work is completed efficiently and within agreed timescales.Monitor and drive delivery of Service Level Agreements (SLAs).Support and deliver ad-hoc projectsAssist with reporting requirements for senior management.Administrative and Research SupportConduct electronic ID ..... full job details .....
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