Key Responsibilities

o To take initial instructions from clients and open files through the Office Management System.
o To deal with client cases from initial instruction to completion under supervision.
o To liaise with client both in office meetings and via telephone discussions.
o To Receive and issue correspondence/mail from/to the client, agents instructed on behalf of the client and third parties.
o To time recording all work undertaken.
o To attend outside appointments and training courses as required.
o To report to and act on instruction from the head of department.
o To generate new business for the department and the firm.
o To adhere to Quality and work management Systems
o To achieve Key Performance Indicator targets, development targets and evaluate marketing of the Residential team.
o To be flexible in supporting other members and undertaking other areas of work within the department as needed.
o To maintain Lexcel accreditation and follow procedures for case/file management.

Required Skills and Experience:

o Previous experience within a busy Residential Conveyancing team
o Ability to work on own initiative and as part of a team
o Supervision of Staff members (desirable)
o Familiarity with the Lexcel accreditation including file reviews, corrective actions and procedures for case/file management. (desirable)