Your new company 3rd Line Technical Solutions Engineer required on a permanent basis for a public sector organisation based in the West Yorkshire area. The organisation is using technology to transform its end user experience and it is a great time to join the Technical Solutions Team.Your new role As a 3rd Line Technical Solutions Engineer, you''ll join a dynamic and collaborative IT team, playing a key role in delivering secure, scalable, and supportable technical solutions across infrastructure, networking, end-user computing, and cyber security. You''ll act as a third-line escalation point for complex incidents, lead on strategic IT projects, and contribute to the responsible adoption of AI technologies across the organisation.You''ll support governance activities including risk assessments, security reviews, and compliance with Cyber Essentials Plus, GDPR, and NHS DSP Toolkit standards. You''ll also maintain technical documentation and contribute to the IT knowledge base. What you''ll need to succeed To be successful in this role, you''ll bring:Proven experience working with infrastructure, networking, cloud and cyber security technology at a 3rd line level Strong technical expertise and problem-solving skillsAbility to communicate complex technical concepts to varied audiencesExperience delivering IT projects in complex environmentsKnowledge of ITIL frameworks and governance processesFamiliarity with AI technologies and their ethical deployment is highly desirableWhat ..... full job details .....