Care Team LeaderBased in SunderlandSalary up to £28,000 per annumAre you an experienced Care Worker / Care Assistant ready to take the next step in your career? Hales Homecare is looking for a confident, organised, and people-focused Care Team Leader to support our service in Sunderland.If you''re passionate about care, thrive in a fast-paced environment, and love empowering others, we''d love to hear from you!Your Role as Care Team LeaderAs Care Team Leader, you''ll play a vital role in ensuring our care services run smoothly and efficiently. You''ll:Allocate care staff to service user visits and manage rotas.Support and lead Senior Carers and Field Supervisors.Monitor service user changes and update care plans.Manage staff holidays and ensure adequate cover.Handle new referrals and onboard clients.Maintain accurate records and ensure compliance.Assist with payroll and timesheet processing.Deliver care during emergencies or staff shortages.Support recruitment and staff engagement initiatives.What We''re Looking ForWe''re looking for a confident, compassionate leader with:Experience in regulated domiciliary care (ideally as a Care Coordinator or similar).Strong organisational, communication, and IT skills.A proactive approach to problem-solving and team support.NVQ Level 3 in Health and Social Care (or working towards it).A full UK driving licence and access to a vehicle.If you''re committed to delivering high-quality care and ready to grow, we''ll support you with training ..... full job details .....