Job Title:Tenancy Enforcement OfficerJob Location: Brindley Place, BirminghamCovering Wolverhampton, Walsall, Telford and West Bromwich and Connock.Salary: 42,000 plus 750 Car allowanceContract type: PermanentWorking hours: 37 hours per weekAbout the roleAs part of our Localities team, you ll deliver a high-quality, customer-focused housing management service across a cross-tenure patch ?" with a strong specialist focus on anti-social behaviour (ASB) prevention, investigation and enforcement.This is a role for someone who can combine excellent tenancy management with the confidence to manage complex ASB and serious tenancy breach cases end-to-end, including progressing cases through legal routes where required. You ll take a victim-centred approach while also ensuring we act decisively and proportionately to protect communities and uphold tenancy conditions.Key responsibilities include:Leading on complex ASB case management, from first report and risk assessment through investigation, action planning, resolution and closure.Using a preventative and early-intervention approach: proportionate, timely actions that reduce harm and stop issues escalating.Gathering and managing evidence: interviews, home visits, professional witness evidence, case notes, action plans, and clear record keeping aligned to policy and legal requirements.Progressing enforcement and legal outcomes where appropriate, including preparing legal documentation, working with solicitors/counsel, attending ..... full job details .....