The OpportunityWe are exclusively partnering with a progressive, privately owned business within the print and manufacturing space, known for delivering complex, high-value customer solutions and building long-term partnerships with major clients. As part of its next phase of growth, the business is seeking a commercially astute Head of Account Management to take ownership of its client services function - driving retention, unlocking account value, and shaping customer strategy at a senior level. This is a high-impact leadership role with direct exposure to the Managing Director and genuine influence over revenue performance, customer experience, and future growth strategy.The Role:This position will lead a team of Strategic Account Managers and Account Managers, with full responsibility for performance, development, and commercial output. Key focus areas include:Owning and delivering the company-wide revenue forecast, aligning to budget and YE forecastsDriving customer retention strategies that protect and expand long-term revenueIdentifying and converting organic growth opportunities within key accountsActing as executive sponsor for strategic and high-value client relationshipsLeading structured account reviews, pipeline discussions, and performance analysisSupporting pricing strategy, contract negotiations, and margin improvementCollaborating cross-functionally (Sales, Operations, Production) to ensure seamless delivery and onboardingThis role blends strategic oversight ..... full job details .....