We are proud to be partnering with a leading charity based in Birmingham, who are looking to appoint an ER Manager on a 6-month contract.This will be a full-time position, with hybrid working (2/3 days home working) and an hourly rate of £21 via an umbrella organisation.The ideal candidate will have a strong background in employee relations, with hands-on experience managing complex and high-volume casework Duties will include (but are not limited to): Providing expert ER support and oversight across complex case management, working closely with our Head of People Partnering, People Partners, and HR Advisors.Ensuring consistency in ER advice and process by developing clear casework guidance, templates, and process maps.Taking the lead on key and high-risk ER cases and offering backfill support when needed.Supporting the development of high-quality HR data and reporting to inform strategic decisions and strengthen the People Partnering approach.Reviewing and improving key family-friendly policies and processes (e.g. maternity, paternity, neonatal), working collaboratively with the Payroll team. Experience required: A strong background in employee relations, with hands-on experience managing complex and high-volume casework In-depth knowledge of UK employment law and best practice Experience handling sensitive information A collaborative mindset with a focus on continuous improvement and data-informed decision making Working hours: 2/3 days working from homeMonday - ..... full job details .....