Debt Recovery Officer (Temp to Perm)Salary: 12.71 per hour Location: Southend Job Type: Temporary to Permanent Hours: Monday to Friday, 9:00am - 5:30pmAbout the RoleWe are currently recruiting for a Debt Recovery Officer to join a busy and growing organisation on a temporary-to-permanent basis. This is an excellent opportunity for an experienced collections, debt recovery or credit control professional who is looking to demonstrate their abilities within a supportive team and secure a permanent position.The successful candidate will be responsible for managing and recovering outstanding debt, liaising with customers by telephone and email, maintaining accurate records and producing regular reports. This role requires a proactive individual with excellent communication skills, strong attention to detail and the ability to work independently.Key ResponsibilitiesContact customers via telephone and email to recover outstanding debt.Negotiate payment arrangements and ensure timely collection of overdue balances.Maintain accurate records and update internal systems and client portals.Produce and maintain daily, weekly and monthly debt reports.Escalate aged debt and complex cases where appropriate.Ensure all activities are carried out in line with company procedures and client requirements.Handle inbound and outbound calls professionally and efficiently.Provide administrative support to the wider team when required.Monitor accounts and proactively identify collection ..... full job details .....