Hexagon Group is delighted to be partnering with a leading managing agent on an exciting new opportunity for an Estate Manager to oversee a mixed-use estate in East London. The estate comprises a combination of retail units, commercial buildings, and public realm spaces. In this role, you will work closely with occupiers, local authorities, and your client, who is based on-site. In this role, you will be responsible for the day-to-day management of the estate, delivering exceptional customer service to occupiers and attending monthly tenant meetings. You will oversee health and safety across the estate, ensuring all statutory compliance requirements are met, while also preparing and managing a complex service charge budget. You will carry out regular site walkarounds and promptly resolve any issues that arise. You will also manage both hard and soft service partners on-site, monitoring performance, conducting reviews, and re-tendering contracts as required. Ideally, you will have experience managing a mixed-use estate or have previously worked in a retail environment. However, our client is also open to experienced Facilities Managers with a regional remit, managing multi-site portfolios. A strong knowledge of health and safety regulations is essential, ideally supported by an IOSH or NEBOSH qualification. You will also have experience in creating and managing service charge budgets and demonstrate exceptional customer service skills. This is an excellent opportunity to join ..... full job details .....