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Permanent

Account Manager

Marlow
money-bag £27000 - £32000/annum
225521483
Posted Today

Winchmore Tutors has been providing 1:1 and small-group specialist tuition since 2008, working with schools and local authorities from across the country. We support students of all backgrounds and needs, providing a high-quality, safe, and inclusive learning packages.

Our Account Managers work closely with clients, parents/carers, students, and tutors to manage the overall success of tuition and educational outcomes.

In this role you would work to maintain relationships with clients, maintain communication with parents/carers, students and tutors, and quality assure and monitor all tuition that takes place.

Main Duties and Responsibilities

  • Client and Account Management
  • Serve clients, ensuring their needs are met
  • Place and fill all placements in ''submission accepted''
  • Resource for placements where the tutor is unable to continue tuition
  • Monitor tuition and outcomes, ensuring students access their full hours and make progress towards their individual goals
  • Perform set-up and review meetings
  • Monitor your student''s attendance and lesson summaries on a daily and weekly basis
  • Put in place attendance reviews where required
  • Checking details on our systems
  • Ensuring any student or safeguarding concerns are handled in the correct manner
  • Communicate with LAs in a timely manner.
  • Monitor the end of tuition and manage extensions
  • Support other members of staff and roles, in particular, assisting with our revision camps during holiday periods
  • Any other administrative tasks

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