Operations ManagerBelfast Competitive Salary MCS Group is delighted to be recruiting a Warehouse Operations Manager for a leading retail and wholesale business operating across Northern Ireland with a strong presence in food retail, convenience, and distribution.This is an excellent opportunity to join a well-established organisation with a large multi-site operation spanning retail stores, wholesale depots, and office locations. The successful candidate will play a key role, responsible for ensuring that the operation is managed in such a way that all key performance indicators are achieved, and HandS guidelines are followed. Key ResponsibilitiesLead and manage the day-to-day warehouse operation, ensuring operational KPIs, service levels and budget targets are achieved.Plan, organise and optimise warehouse resources to deliver safe, efficient and cost-effective operations.Lead, coach and develop line management teams, driving high performance, engagement and continuous improvement.Ensure exceptional customer service through accurate, timely order fulfilment and effective collaboration with internal and external stakeholders.Drive operational improvements through the implementation of Lean methodologies, technology and best practice.Manage employee performance, attendance, development, succession planning and employee relations, including Trade Union engagement where applicable.Promote a positive culture of communication, teamwork, accountability and employee ..... full job details .....