Catering Manager West Midlands Salary DOEDo you love managing a busy restaurant? This independent, family-run garden centre is looking for an experienced Catering Manager to take ownership of their multi-faceted operation.This is a hands-on, influential role where strong hospitality experience is essential. The RoleYou''ll oversee all hospitality areas, including the restaurant, coffee shop, soft play, and grab-and-go units, ensuring exceptional customer experiences, strong financial performance, and high operational standards.Operational LeadershipTeam LeadershipFinancial PerformanceCustomer ExperienceCompliance and SafetyStock and Supply ChainReporting and CommunicationAbout YouEssentialProven experience as a General Manager or senior leader in hospitalityExperience managing multiple departments or sitesStrong financial and commercial acumenTrack record of leading and developing large teamsDesirableBackground in garden centres, leisure, or family-focused environmentsExperience across both food service and leisure operations Key SkillsStrong leadership and people managementOrganised, detail-oriented, and solutions-focusedCommercially driven with a customer-first mindsetThrives in fast-paced, high-volume environmentsConfident communicator at all levels KPIsRevenue growth and profitabilityLabour and cost controlCustomer satisfactionTeam retention and engagementCompliance and audit performance Additional InformationWeekend and seasonal flexibility requiredHands-on leadership ..... full job details .....