Job description:

IMH Recruitment has an exciting permanent opportunity based in South Kirkby.

The Role:

• Follow up on incoming enquiries and sample requests
• Process and resolve customer queries via phone, email and online chat system
• Increase conversion rates from quotes to orders
• Ability to cross sell other products where necessary
• Chase quotes within 48 hours & quote pot weekly
• Work with Area Sales Manager on sales forecasting & pipelines for the territory to build relationships in the area.
• Working with the Area Sales Manager you will be responsible for a region and will need to have knowledge of all quotes and follow-ups
• Ability to cross-sell other products
• Raise all opportunities within 24 hours
• Assist in achieving monthly sales targets
• Assist in providing a professional and excellent level of customer service with existing and new customers
• Assist in creating visits for Area Sales Managers

About You:

Sales / Sales Admin or Customer Service experience

Excellent telephone manner

Knowledge of SAP (desirable)

Confident with other IT systems e.g Microsoft

Hours and Pay

Salary dependant on experience (-23,000 - -28,000 annually)

Permanent Position

Monday - Thursday 8:30-5pm

Fridays 1:30pm finish 3 out of 4. One Friday per month required to work until 4:30pm

Please apply with your updated CV or call the office for more information on (phone number removed)