Lead Interaction DesignerDay Rate: 312 Inside IR35Duration: 6 MonthsLocation: Hybrid (Cardiff twice a month)Duration: 6 Months Lead and Innovate in Complex ServicesJoin our dynamic team as an experienced Interaction Designer, contributing to impactful services such as Vaccination and Pharmacy Services. In this leadership role, you''ll develop design concepts, coach and mentor teams, and set best practices, shaping both strategy and execution. Collaborate with service managers and stakeholders to create user-centred solutions that drive meaningful outcomes. What You''ll DoLeadership and Mentorship: Guide teams, foster motivation, and share best practices while resolving team challenges.Strategic Planning: Lead complex design activities, compare processes, and drive measurable outcomes with a focus on end-to-end service design.Innovation and Prototyping: Create dynamic prototypes using modern tools, ensuring solutions meet usability and accessibility standards.Stakeholder Engagement: Manage communication, gather insights, and navigate complex discussions with senior stakeholders.Process Improvement: Develop strategies, research cutting-edge methods, and implement innovative approaches to elevate the user experience. What We''re Looking ForExpertise in leading design for complex, multi-channel services.Strong research-driven decision-making skills to meet evolving user needs.Proficiency in Agile methodologies, strategic thinking, and prototyping techniques.Exceptional ..... full job details .....