Business Support Officer required!Salary: 14.20 per hourLocation: BristolHours: Monday - Friday 8am - 5pmTill December 2026 (will possibility of extension)3 days a week on site Purpose of the jobProvides a range of business support functions to support internal and external customers. This may require service-specific skills and knowledge. Key job outcomes/accountabilities Provide a range of business support services for one or more service areas, taking ownership and responsibility. Make real time service decisions in response to operational issues in line with local procedures and established guidance. Demonstrate the council''s values: Dedicated, Respect, Ownership, Curious, Collaborative. Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base. Respond to enquiries from internal and external customers and stakeholders including escalated issues, resolving at the point of contact where possible. To carry out, monitor and reconcile financial transactions. Prepare and provide documentation and information. Check service delivery and processes are in line with local guidance and legislation. To own and drive forward process improvements. Responsibilities- To communicate effectively with colleagues, senior management, internal customers and external agencies. May involve direct contact with citizens of Bristol including escalated issues with difficult customers. To deal with escalated issues within the business support area. To take ..... full job details .....