This company is a genuinely lovely place to work - warm, welcoming, and professional, with plenty of room to grow your career. Whether you want to build your experience in customer service or move into one of the specialist teams later on, you''ll be supported every step of the way.As a Customer Service Administrator, you''ll be one of the first people new or potential customers, intermediaries, or brokers speak to. You''ll chat with them about their needs, answer their questions, and explain the benefits of different products - all in a friendly, helpful way (no hard selling or giving financial advice).About 20% of your time will be admin-related, and the rest will be focused on providing excellent service.Day-to-day, you''ll:Learn about and explain products like ISAs, Bonds, and MortgagesAnswer calls promptly and professionallySend out brochures, application forms, and other helpful infoFollow up on enquiries and check in with current customersWhat''s in It for You? Aside from joining a genuinely great team, you''ll also get:A salary of up to 26,000An annual performance-related bonus Excellent benefits, including BUPA Private Medical cover and generous pension schemeFree parkingFull training and ongoing supportSponsorship for professional qualificationsExperience required:To be successful in this role you''ll need to be highly organised with first class customer service and communication skills. The ideal candidate should ideally come from a financial services background ..... full job details .....