Permanent
Customer Service Advisor
Theale
225105747
Posted Yesterday
Office-Based Role
Alternate shifts: 8:00am-4:00pm and 9:00am-5:00pm
Are you an organised and customer-focused professional who takes pride in delivering exceptional service? We are looking for a proactive Customer Service Advisor to join a friendly and fast-paced team where customer satisfaction is always the top priority.
This is a fantastic opportunity for someone who enjoys building strong relationships, coordinating tasks efficiently, and being at the heart of a busy operation.
Key Responsibilities
- Provide administrative support to customers and internal teams
- Manage shared inboxes, incoming calls, and service requests
- Prepare and format documents, reports, and correspondence
- Liaise with engineers to schedule works and appointments
- Act as a key point of contact for customers, ensuring a professional and positive experience
What We Are Looking For
- Previous experience in an office or reail customer service role
- Experience working in a fast-paced environment
- Strong organisational and communication skills
- The ability to produce accurate documentation and reports
- A professional and customer-focused approach
If you enjoy working in a supportive team environment and are passionate about providing outstanding customer service, we would love to hear from you.
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