Client Services Executive – Apparel

Location: Hammersmith, London
Salary: £27,000 + benefits
Job type: Full-time, Permanent
Working pattern: Office-based initially, with some home working available after full training

We are looking for a bright, organised and enthusiastic graduate or early-career candidate to join a well-established London-based business specialising in bespoke uniforms and apparel.

This is a varied junior role supporting the Account Management team and helping to keep client orders and projects running smoothly from order through to delivery.

You don't need previous experience in apparel or Account Management. We are looking for someone who is genuinely interested in apparel, clothing, fashion or textiles, keen to learn, good with people and comfortable using computers and learning new systems.

The Role

Working alongside the Account Managers, you will be involved in:

• Supporting Account Managers with client orders and projects, communicating with clients by phone and email.
• Processing orders, updating internal systems and preparing reports and spreadsheets.
• Checking stock, garments and samples to make sure everything is correct.
• Arranging and tracking deliveries and following up with suppliers and couriers.
• Coordinating embroidery, tagging and other garment requirements.
• Keeping clients and Account Managers updated on progress and helping to resolve any issues.
• Making sure processes are followed, deadlines are met and providing general office and administrative support.

Full training will be provided.

About You

This role would suit a recent graduate or early-career candidate with some practical work experience who is looking for their next step into a varied professional office role.

You might have experience in:

• Office administration, customer service, retail, sales support or order processing.
• Reception, front-of-house, hospitality or another customer-facing environment.

We are looking for someone who:

• Is bright, quick to learn and comfortable picking up new systems.
• Has a genuine interest in apparel, clothing, fashion or textiles.
• Is organised, reliable and has good attention to detail.
• Can communicate confidently with customers and colleagues.
• Is comfortable managing different tasks during the day and takes a practical approach to solving problems.
• Is proactive, keen to learn and wants to develop a career in a varied office-based role.

A degree is desirable, particularly in Fashion, Fashion Business, Textiles, Business or a related subject, but we are open to candidates from other degree backgrounds who have the right attitude and interest in the role.

What We Offer

• £27,000 salary + benefits.
• Full training and ongoing support.
• Career development and progression.
• Varied experience across client services, account management and operations.
• Opportunity to work with well-known brands.
• Friendly and collaborative West London team.
• Some home working available after full training.