Account Manager Stoke

Do you have a passion for retail? Are you looking for the next step in your career? Are you great at building relationships and working both efficiently and creatively? Then this could be the role for you! Purpose of your role: • You will represent Dee Set as the UK''s leading provider of end to end retail solutions. • Establish and maintain relationships with new and existing customers.• Ensure profitable growth of existing business and develop new business opportunities.• Ensure that our customer''s needs and expectations are always met. Key Objectives: • Manage a portfolio of accounts with both major national retailers and their suppliers.• Provide excellent levels of customer service at all times.• Broker the successful transition of new business into well executed ongoing work.• Provide recommendations for continuous process improvement in response to changing customer requirements.• Develop new opportunities into compelling commercial business propositions to customers.• Monitor and deliver financial KPI''s including sales and profitability targets. Responsibilities of the role: • Identify areas of opportunity to provide added value services, whether existing or new, tailored to retailer solutions.• Develop compelling business propositions and present to customers in a persuasive and collaborative manner.• Confirm briefs with customers and liaise with them regularly to identify current and likely future requirements.• Ensure all customer briefs are fully invoiced and ..... full job details .....
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