Business Analyst / Business Change Analyst - LondonLocation: London (Hybrid) Salary: Competitive, dependent on experience Security Clearance: Active UK Security Clearance required Employment Type: Permanent We are currently working with a leading organisation on an exciting opportunity for a Business Analyst / Business Change Analyst to join their team in London.This is a fantastic opportunity for an experienced Business Analyst or Business Change professional to play an important role in supporting transformation, service improvement and the delivery of effective business outcomes within a complex environment.The successful candidate will work closely with stakeholders, delivery teams and operational functions to understand business and user needs, define requirements and help translate change into practical, sustainable processes and services.The RoleYou will be involved throughout the transformation lifecycle, supporting discovery, planning, implementation and ongoing service improvement.Key responsibilities will include:Gathering, documenting and validating business, user and service requirements.Supporting workshops, interviews and stakeholder engagement activities.Producing as-is and to-be process maps, user journeys and workflow documentation.Analysing current processes and identifying opportunities for improvement.Contributing to service design, service models and operational requirements.Supporting change impact assessments, business readiness and ..... full job details .....