Third Party Claims HandlerWe''re looking for a Third Party Claims Adjuster to join our fast-paced, high-performing team. In this role, you''ll focus on third-party intervention contacting claimants to offer our services and managing the claims process from start to finish. If you enjoy working in a dynamic environment where no two days are the same, this role is for you.Key Responsibilities• Contact third-party claimants via phone and email to explain and offer relevant services.• Work to convert third-party claimants into using our intervention services.• Use our bespoke claims management system to log information and manage claims efficiently.• Collaborate with external partners (insurers, brokers, repairers, and vehicle suppliers) to ensure claims are processed smoothly.• Monitor and manage service level agreements (SLAs) and key performance indicators (KPIs).• Review invoices from authorised partners for accuracy and input them into the system for approval.What We''re Looking For• Previous experience in motor claims is desirable.• Experience with high volume inbound and outbound calls.• A passion for delivering excellent customer service.• Strong multitasking skills and attention to detail.• Confident communicator with professional written and verbal communication skills.• Comfortable using Microsoft Office and learning bespoke systems.What we offer:• Additional annual leave with service, plus additional paid day leave for your birthday.• Wellbeing packaged including ..... full job details .....