Job Summary

The post-holder will have superb communication, administration skills and good self-motivation. The post holder will be able to handle written and verbal employee queries with the utmost confidentiality. Responsibilities may include but not be limited to, drawing up HR documents, correspondence with recruitment agencies, updating company policies and ensuring that they comply with UK legislation.The post holder should have good experience in HR administration, be proficient in IT skills and be able to deal with a variety of responsibilities, work well under pressure, use their own initiative and keep calm in tense situations. The post holder should be approachable, fair, have good multi-tasking skills and be able to attend training sessions if needed.This will entail making sure that staff have the right balance in terms of skills and experience and ensuring that training and development are available for colleagues to enhance their performance and skills in order to achieve the organisation’s business aims.The post holder will recruit, support and develop talent through developing policies and procedures.Main duties of the jobBe actively involved in the recruitment process by posting ads and managing the hiring process, checking Right to Work information.Coordinate the onboarding process, including Disclosure and Barring Service (DBS) check processing, contacting the applicants references and compiling compliance documents as required.Be a focal point for line managers and support with finding agency cover for various roles across IGPF.Developing induction, training and development programs.Promoting equality and diversity as part of the culture in the organisation.Support the development and implementation of HR initiatives and systems.Support management in disciplinary and grievance issues.Maintain employee records according to policy and legal requirements.Computer / data entry and session allocation with particular attention to rota software.Undertaking a wide range of administrative duties which include ensuring all information is managed correctly, filed and followed up accordingly.Have a working knowledge of all office based software and hardware, i.e. photocopier, fax, patient information system.Drawing up plans for future employment hiring procedures and goals.Build strong relationships at all levels to influence and engage staff.To liaise with and inform the payroll team as necessary about changes to payroll and ensure accurate records are updated on HR systems and employee files.About Us

Islington GP Federation (IGPF) is a growing organisation representing 31 practices; we have established ourselves as a leader in new ways of working, including running Islington’s extended access primary care services (I: HUB) as well as supporting the Islington Primary Care Networks (PCNs). Our current range of services include the Extended Access Service, I: HUB, Community ENT, Integrated Community Gynaecology, practice-based pharmacists and a range of practice support mechanisms.IGPF works closely with a range of partners including the regional commissioning group, NHS England, Healthy London Partnership, Public Health, local hospitals such as UCLH, Whittington Health and the London Borough of Islington.IGPF is the host organisation for the Primary Care Network (PCN) workforce and the Islington Training Hub and has been working for over three years to create training and development programmes that meet the needs of staff working in primary and community care settings.IGPF runs four Islington GP Practices – Northern Medical Practice, Barnsbury Medical Practice, City Road Medical Centre and Hanley Primary Care Centre.Details

Date posted: 17 September 2025Pay scheme: OtherSalary: £28,000 to £34,000 a year Depending on experienceContract: PermanentWorking pattern: Full-timeReference number: E0031-25-0044Job locations: Unit 16-18, The Studios, Hornsey Street, Holloway, London, N7 8EGJob Description

Job responsibilitiesThe post-holder will have superb communication, administration skills and good self-motivation. The post holder will be able to handle written and verbal employee queries with the utmost confidentiality. Responsibilities may include but not be limited to, drawing up HR documents, correspondence with recruitment agencies, updating company policies and ensuring that they comply with UK legislation. The post holder should have good experience in HR administration, proficient in IT skills and be able to deal with a variety of responsibilities, work well under pressure, be able to use their own initiative and keep calm in tense situations. The post holder should be approachable, fair, have good multi-tasking skills and be able to attend training sessions if needed. This will entail making sure that staff have the right balance in terms of skills and experience and making sure that training and development are available for colleagues to enhance their performance and skills in order to achieve the organisation’s business aims.The post holder will recruit, support and develop talent through developing policies and procedures.A number of these activities that the post holder will have but not limited to are:Undertake a variety of administrative duties to assist the operations team with the running of the Federation services.Facilitate effective communication across the broad range of stakeholders to assure the smooth-running of the services internally and externally.Facilitate the recruitment process from start to finish.Ensure that employee information is received and stored correctly in accordance with GDPR rules and regulations.Job Responsibilities:Be actively involved in the recruitment process by posting ads and managing the hiring process, checking Right to Work information.To coordinate the onboarding process, including Disclosure and Barring Service (DBS) check processing, contacting the applicants references and compiling compliance documents as required.Be a focal point for line managers and support with finding agency cover for various roles across IGPF.Developing induction, training and development programs.Promoting equality and diversity as part of the culture in the organisation.Support the development and implementation of HR initiatives and systems.Support management in disciplinary and grievance issues.Maintain employee records according to policy and legal requirements.Computer / data entry and session allocation with particular attention to rota software.Undertaking a wide range of administrative duties which include ensuring all information is managed correctly, filed and followed up accordingly.Have a working knowledge of all office based software and hardware, i.e. photocopier, fax, patient information system.Promoting equality and diversity as part of the culture in the organisation.Drawing up plans for future employment hiring procedures and goals.Build strong relationships at all levels to influence and engage staff.To liaise with and inform the payroll team as necessary about changes to payroll and ensure accurate records are updated on HR systems and employee files.Ensure that all payroll reports are prepared and logged in time for the monthly payroll meeting and submitted to the payroll team, for example, contractual variations, new starters and leavers.Maintain employee records according to policy and legal requirements. You Will

Hold a CIPD Level 3 qualification or working towards oneHave a minimum of 2 years of experience working within NHS or Public SectorExtensive administrative experience within HRConfidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to the Federation as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Federation may only be divulged to authorised persons in accordance with the Federation policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health and Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Federation’s Health and Safety Policy, to include:Using personal security systems within the workplace according to Practice guidelinesIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risksMaking effective use of training to update knowledge and skillsUsing appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.Equality And Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Federation procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleaguesBehaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/Professional Development

The post-holder will participate in any training programme implemented by the Federation as part of this employment, such training to include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQuality

The post-holder will strive to maintain quality within the Federation, and will:Alert other team members to issues of quality and riskAssess own performance and take accountability for own actions, either directly or under supervisionContribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performanceWork effectively with individuals in other agencies to meet patients needs.Effectively manage own time, workload and resourcesCommunication

The post-holder should recognize the importance of effective communication within the team and will strive to:Communicate effectively with other team membersCommunicate effectively with patients and carersRecognize peoples needs for alternative methods of communication and respond accordinglyThe Post-holder Will

Contribution to the Implementation of Services:Apply Federation policies, standards and guidance, Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriateJob Description

Job responsibilitiesThe post-holder will have superb communication, administration skills and good self-motivation. The post holder will be able to handle written and verbal employee queries with the utmost confidentiality. Responsibilities may include but not be limited to, drawing up HR documents, correspondence with recruitment agencies, updating company policies and ensuring that they comply with UK legislation. The post holder should have good experience in HR administration, proficient in IT skills and be able to deal with a variety of responsibilities, work well under pressure, be able to use their own initiative and keep calm in tense situations. The post holder should be approachable, fair, have good multi-tasking skills and be able to attend training sessions if needed. This will entail making sure that staff have the right balance in terms of skills and experience and making sure that training and development are available for colleagues to enhance their performance and skills in order to achieve the organisation’s business aims.The post holder will recruit, support and develop talent through developing policies and procedures.A number of these activities that the post holder will have but not limited to are:Undertake a variety of administrative duties to assist the operations team with the running of the Federation services.Facilitate effective communication across the broad range of stakeholders to assure the smooth-running of the services internally and externally.Facilitate the recruitment process from start to finish.Ensure that employee information is received and stored correctly in accordance with GDPR rules and regulations.You Will:Hold a CIPD Level 3 qualification or working towards oneHave a minimum of 2 years of experience working within NHS or Public SectorExtensive administrative experience within HRConfidentiality:In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to the Federation as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Federation may only be divulged to authorized persons in accordance with the Federation policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health and Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Federation’s Health and Safety Policy, to include:Using personal security systems within the workplace according to Practice guidelinesIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risksMaking effective use of training to update knowledge and skillsUsing appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.Equality And Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Federation procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleaguesBehaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/Professional Development

The post-holder will participate in any training programme implemented by the Federation as part of this employment, such training to include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQuality

The post-holder will strive to maintain quality within the Federation, and will:Alert other team members to issues of quality and riskAssess own performance and take accountability for own actions, either directly or under supervisionContribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performanceWork effectively with individuals in other agencies to meet patients needs.Effectively manage own time, workload and resourcesCommunication

The post-holder should recognize the importance of effective communication within the team and will strive to:Communicate effectively with other team membersCommunicate effectively with patients and carersRecognize peoples needs for alternative methods of communication and respond accordinglyEmployer details

Employer name: Islington GP FederationAddress: Unit 16-18, The Studios, Hornsey Street, Holloway, London, N7 8EGEmployer''s website: https://www.islingtongpfederation.org/

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