Job Title: - Family Hub Support OfficerJob type: - 3-monthSalary: PAYE - £18.30/hourJob PurposeTo provide efficient administrative and business support to the Early Help Service, ensuring effective service delivery across Family Hubs. The role includes acting as a first point of contact for families, maintaining accurate records and databases, and supporting operational and reporting activities.Roles and ResponsibilitiesAct as the first point of contact, welcoming visitors and handling enquiries in a professional and supportive manner.Provide high-quality administrative support, including preparing documents, reports, and correspondence.Maintain and update databases, ensuring all records are accurate, complete, and up to date.Register new families and ensure all service user information is recorded in line with procedures.Generate reports and management information to support service delivery and performance monitoring.Organise meetings, including scheduling, room bookings, agendas, and minute-taking.Support the coordination of building operations, including health and safety checks and reporting issues.Communicate effectively with internal teams, external partners, and service users.Ensure compliance with data protection (GDPR), confidentiality, and council policies.Provide general administrative and team support, including covering for colleagues when required.Essential Skills and RequirementsProven experience in an administrative or business support role.Strong customer ..... full job details .....