Job Title: Electrical Services Manager Type: Permanent Location: Portishead with Agile Working Salary: £47,900 per annum Hours: Full time BRC are working closely with a housing association in the South West. This role focusses on day-to-day electrical repairs generated by their customers and delivering a cyclical servicing programme for all electrical equipment within their customers properties. Duties: Managing all repairs, servicing and maintenance activities for electrical systems and installations on domestic and commercial properties, including lifts and our solar PV portfolio. Ensuring compliance with regulatory requirements and best practice. Work with the Building Safety Team, Commercial Team, and ACT to maximise resources using appropriate performance management data and scheduling tools. To be responsible for creating a culture of excellence and continuous improvement with a focus on right first time. To ensure maximum value for money through careful management of resources being allocated to jobs including checking costs of jobs against expected values. Contribute to the development of a continuous service improvement plan with a focus on providing a great customer experience. Oversee post work quality inspections and electrical audits on an agreed sample of jobs within agreed timescales, raising any quality issues with the relevant Supervisor. Be accountable and take ownership of resolving customer complaints through to successful and timely conclusion. Be ..... full job details .....