GBR Recruitment Ltd, are working exclusively with a leading SME sized drainage, civil engineering and groundworks consultancy, recruiting for a Operations Support Manager to join a small knit team within their highly successful Lincolnshire based operation. As the Operations Support Manager, you will be responsible for managing their team of drainage and civil engineers, overseeing operations and prioritising work loads, coordinating projects, booking in and scheduling site surveys / works, typing up engineers survey reports and survey summaries (inc. photographic evidence of required works or issues), liaising with clients ensuring high level customer service and total customer satisfaction. This is a key hands-on managerial role focused on efficiency, quality of customer service, accurate report writing and overall operational excellence. Key Responsibilities: Plan, schedule and assign daily surveying / engineering jobs Deliver efficient operations, effectively managing the team of drainage engineers / drainage surveyors, to ensure the business is meeting the clients needs in full and successfully fulfilling works orders. Issue quotations for large scale drainage and civil project works. Book in customer site visits and drainage inspections. Type up engineers detailed survey reports and survey summary / findings overview document (inc. photographic evidence of required drainage works or issues) Ensure all work is completed OTIF, to the required standards and within the ..... full job details .....