Portfolio partner with leading accountancy and advisory firm in Bristol seeks an experienced professional Credit Controller.This role involves conducting client meetings, monitoring escalations, and enforcing credit control procedures. The ideal candidate will have strong communication skills, professional services experience, and proficiency in Excel and Workday. You will join a supportive team focused on delivering exceptional client service, with opportunities for growth and career development. Key ResponsibilitiesConduct regular face-to-face meetings with stakeholders regarding their debt portfoliosMonitor queries and disputes, ensure the appropriate escalationEnsure consistent application of the firm''s debt provisioning policyEnsure that the debtors ledger contains minimal adjustments and where appropriate that overpayments or payments on account are properly returned, applied or clearedEnsure that there are minimal unallocated cash receiptsEnforce consistent BDO credit control proceduresReview and analyse aged debt against defined metricsActively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate Who You AreProfessional services experience.Excel skills to a competent level.Excellent written and verbal communication skills and ability to present confidently and convincingly to managementStrong interpersonal skills with ability to both motivate individuals and deal professionally with performance issuesCommitment to ..... full job details .....