Application Support Engineer - Edinburgh/Glasgow Hybrid - 25-28K + BonusRotational shifts as follows (change from week to week): Morning: 6am to 2:30pm (working from home these weeks)Mid: 8am to 4:30pm (working in the Glasgow or Edinburgh office - whichever is best for you - Tuesdays and Thursdays, and from home the rest of the week)Late: 2:30pm to 10pm (working from home these weeks)Lorien''s client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an Application Support Engineer based out of either their Edinburgh or Glasgow offices to join their expanding function.This would be a brilliant fit for someone with proven Application Support skills and a good grasp of databases/SQL/Azure SQL, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with (ask us, we''ve placed a number of them ourselves!).Key Responsibilities:Take the reins across 1st line application supportTackle support requests, prioritising and escalating tickets to 2nd Line/above as neededLiaising with a multidisciplinary function of DevOps, Infrastructure and other teams to keep things running smoothlyKnowledge-share and work with others to resolve/prevent issuesContributing to relevant projects, supporting config/change deployments, helping to ..... full job details .....