Application Support AnalystFlexible Location: Bournemouth / Eastleigh / Tunbridge WellsHybrid Working: 3 Days in Office, 2 Days WFH Per WeekSalary: 30k - 40k DOE + Bonus + BenefitsDeerfoot Recruitment is assisting a respected organisation on the South Coast in the search for an Application Support Analyst. This is an excellent opportunity for a technically minded problem solver to play a vital role in maintaining and enhancing business-critical applications, ensuring smooth day-to-day operations across multiple departments.The Application Support Analyst will provide second-line support for key business applications, ensuring incidents and service requests are resolved promptly and systems perform reliably. The successful candidate will work closely with users, IT teams, and third-party vendors to troubleshoot issues, support system enhancements, and drive continuous improvement in application functionality.Key Responsibilities:Deliver second-line support for business applications, resolving incidents and service requests within agreed SLAs.Monitor application performance, identify and address potential issues, and implement preventative measures.Liaise between users, IT teams, and third-party suppliers to troubleshoot and resolve application-related problems.Assist with system configuration, development, and enhancement to meet evolving business needs.Document processes, changes, and solutions to contribute to a robust knowledge base.Support testing, change management, and ..... full job details .....