Job Title: Sales and Operations AssistantLocation: Office Based, Wincanton, SomersetSalary: Competitive Job Type: Permanent, Full TimeAbout us:Jarapa make and supply beautiful, eco-friendly homewares and gifts. Focusing on recycled and handmade products, we prioritise sustainability and quality when sourcing our products. By working with trusted suppliers, we can ensure high standards, reduce transportation emissions, and support local economies. We are a small team with everyone working closely together helping each other out when needed.About The Role:We are looking for an organised and proactive Sales and Operations Assistant to support our wholesale and retail sales channels, customer communications, order processing, and general day-to-day operations. This role works closely with the Buyer and wider team and plays a key part in ensuring orders, systems, and customer relationships are managed smoothly across multiple platforms.Key Responsibilities include:Orders and Customer Emails:Monitor and manage the Reply to customer emails promptly and professionallyProcess incoming orders accuratelyForward retail-specific enquiries and orders to the retail teamSales Platforms and E-commerce:Faire:Process orders and respond to customer messagesSend marketing emails and publish new products and create collectionsUpdate the shop page several times per yearMatch payments against Statements of Sales (SOS)Oversee the general day-to-day management of the platformShopify:Process website ..... full job details .....