After Sales Manager

An exciting opportunity has arisen for aAfter Sales Manager with automotive / car dealership experience to join a dynamic business in the retail automotive sector known for their ambitious growth plans and strong operational focus. This role offers salary range of £45,000 - £55,000 and benefits.As a After Sales Manager,you will beoverseeing service and parts operations while driving performance, improving departmental efficiency, and maintaining customer satisfaction within a busy dealership setting.You will be responsible for:Managing daily service and parts operations across the site.Leading and motivating advisors, technicians, and parts staff.Handling escalated customer issues with professionalism and clear resolution strategies.Driving departmental KPIs, including labour sales, parts turnover, and workshop efficiency.Ensuring compliance with all legal, warranty, and industry standards.Monitoring costs and delivering improved profitability.Coaching and developing your team to perform consistently.What we are looking for:Previously worked for 5+ years'' experience as a Service Centre Manager, Service Manager, Aftersales Manager, Parts and Service Manager, Automotive Service Manager, Service Operations Manager, Service and Parts Manager, Customer Service Manager, Workshop Manager, Vehicle Service Manager or in a similar role.Must have automotive / car dealership experience.Solid understanding of automotive regulations, consumer rights, and warranty procedures.Demonstrated ..... full job details .....
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