Technical Service ManagerUK - Field and Head Office (Northampton based)£50,000 - £55,000 (negotiable DOE) + Company vehicle Full-Time PermanentSalary and Benefits £50,000 - £55,000 (negotiable based on experience)Company vehicle30 Days Holiday (including bank holidays)Holiday Reward Scheme - additional leave awarded for service milestonesDiscretionary Bonus SchemeAttendance AllowancePension ContributionOngoing Training and Development Support A leading UK-based engineering service provider is seeking a Technical Service Manager to play a pivotal role in strengthening technical standards, supporting field engineers, and driving operational improvement across a national network.This is an outstanding opportunity for a technically strong service professional looking to step into leadership, or for an experienced technical manager ready to influence standards, performance, and long-term business improvement.The role is UK-based with time split between head office in Northampton, field-based support, and occasional home working depending on business need.Key Responsibilities Act as the senior escalation point for complex service and repair issues, delivering clear technical recommendations and resolutionsSupport Area Managers with engineer performance, technical decision-making, and structured developmentConduct root cause analysis on repeat faults, customer complaints, and repeat visits, turning insights into practical improvementsImprove engineering standards, reporting ..... full job details .....