IT Support Analyst

Overview
Are you an IT support professional looking for a new challenge?
Are you seeking a permanent role with excellent training and progression opportunities?In this exciting position with a leading global law firm, you’ll provide 1st and 2nd line support across a wide range of technology systems, including Microsoft Office 365, Windows 11, and specialist legal applications. Based in their Liverpool office (with the flexibility to work from home 1 day per week), you’ll join a collaborative IT Services team in a fast-paced, supportive environment.Responsibilities
Provide 1st and 2nd line IT support for a range of technologies and users, ensuring timely and effective resolution of incidents and service requests. Contribute to the smooth operation of IT services in a professional environment.What’s on offer
Salary circa £30,000Competitive benefits packageExcellent training and career developmentHybrid working (1 day WFH per week)Exposure to varied technologies and IT projectsYour experience
2+ years’ experience within an IT Service Desk or Deskside support roleExperience supporting Office 365, Active Directory, Windows 11, and MS ExchangeKnowledge of hardware support (laptops, monitors, mobile devices)Experience in a legal or professional services environmentIf this sounds of interest, hit
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