Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis.You will be based in the Exeter area, and will attend customer sites to diagnose and resolve technical IT issues relating to customers on-site technology, including EPOS, business systems, and back office servers.You''ll be the bridge between tech issues and business success - making a tangible difference for customers!Location: Covering the Exeter / Devon region (on-site visits + remote reporting)Travel: Significant regional travel with some overnight stays (full expenses and accommodation provided)Company Van: Van providedHours: Monday to Friday (core hours will be 9am-5:30pm - but these may vary depending on demand)Salary and Benefits: Salary will be 25,000 plus excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension.What You''ll Do:Visit customer sites to diagnose and resolve EPOS, network, and business system issuesCapture photographic evidence and compile clear, actionable reportsCoordinate fixes - liaise with management, IT providers and third partiesMediate IT solutions between franchisees, service desks, and IT contractorsEnsure accurate stock tracking and report completion for smooth operationsKeep stakeholders informed ..... full job details .....